At GCL, we have had the pleasure of creating custom leather products ranging from holsters and sheaths to stockshow gear and jewelry. We have also made cake toppers, slings, graduation caps decorative items for the home, phone and tablet covers and cases, etc. ~ the list goes on and on! We take pride in our work, and we strive to bring your visions to life in leather! Whether you are wanting a ready-to-ship item or a completely custom one, we can do it all!
The quality of our products is the lifeline of our business. If we do not love the product or would not show off the product that we are making for you, we will not allow it to be shipped with our name on it. We take great pride in our work, and we guarantee the utmost in craftmanship and quality with every piece that leaves our shop. We want you to love our products as much as we do, therefore your satisfaction is guaranteed, or we will make it right!
1. Payment is due upfront before work is started, unless other arrangements have been made with GCL.
2. If the product is a custom item for a custom piece (i.e. custom knife sheath for a custom knife, etc), the custom piece may be used as collateral until payment is rendered for the custom product made by GCL. After 72 hours of being notified that the piece is complete, the custom piece will become property of Graham Custom Leather to be done with as we wish to compensate for services rendered.
3. Once a design has been finalized, there can be no changes made to it as that design will be put into leather. Once it is put into leather, there is no way to change it.
4. If you are unhappy with your product, you have 24 hours from the time of delivery to contact GCL to express your concern. Once 24 hours has lapsed (as per the timestamp of the delivery service and tracking), concerns resulting in potential refunds/returns will not be honored.
We love our customers! Do you have a question? Are you looking for something and cannot find it in our store?
Drop us a line anytime, and we will get back to you with answers!
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